Following a recent VMware Horizon 7 upgrade, we had a few issues whereby users were unable to download the VMware Horizon Client via the Web Portal. Specifically, clicking the Install VMware Horizon Client link simply resulted in a 404 error. So, where had the installation media gone?

On closer inspection, it appears VMware Horizon 7 handles this configuration slightly differently than in previous versions, but the issue can be easily remedied.

Customising the VMware Horizon Web Portal

Installing the VMware Horizon Client via the Web Portal

Customising the VMware Horizon Web Portal

Attempts to download the VMware Horizon Client result in a 404 error

1. First of all, we’ll need to download all clients relevant to your environment (Windows, Linux, Mac, iOS, Android, etc.) via www.vmware.com/go/viewclients. These will need to be saved to C:\Program Files\VMware\VMware View\Server\broker\webapps\downloads on each of your Connection servers.Customising the VMware Horizon Web Portal

2. The URL utilised in the Web Portal is defined in the portal-links-html-access.properties configuration file (available at C:\ProgramData\VMware\VDM\portal\). Amend each of the links (or rather the filenames) accordingly to your required platforms:

32-bit Windows installer:
link.win32=https://server/downloads/VMware-Horizon-Client-x86-build#.exe

64-bit Windows installer:
link.win64=https://server/downloads/VMware-Horizon-Client-x86_64-build#.exe

Windows Phone installer:
link.winmobile=https://server/downloads/VMware-Horizon-Client-build#.appx

32-bit Linux installer:
link.linux32=https://server/downloads/VMware-Horizon-Client-build#.x86.bundle

64-bit Linux installer:
link.linux64=https://server/downloads/VMware-Horizon-Client-build#.x64.bundle

Mac OS X installer:
link.mac=https://server/downloads/VMware-Horizon-Client-build#.dmg

iOS installer:
link.ios=https://server/downloads/VMware-Horizon-Client-iPhoneOS-build#.ipa

Android installer:
link.android=https://server/downloads/VMware-Horizon-Client-AndroidOS-build#.apk

Chrome OS installer:
link.chromeos=https://server/downloads/VMware-Horizon-Client-ChromeOS-build#.apk

Following the amendments, your portal-links-html-access.properties file should resemble something like the below. Please note, I mention ‘https://ConnectionServerFQDN/ below. In my instance, and as this utilises multiple this is the load-balanced address. When complete, save and close.

3. Lastly, restart the VMware Horizon View Web Component service.Customising the VMware Horizon Web Portal

4. Revisit the Web Portal and all should now be well.Customising the VMware Horizon Web Portal